Frequently Asked Questions (FAQ)
🧶 Production & Ordering Process
Got questions? We’ve got answers.
Here’s everything you need to know about our work — from first contact to finished socks.
❓ What’s the minimum order quantity?
📦 Our minimum is 1,200 pairs per color, style, and size.
❓ How do I place an order?
✉️ Simply fill out the form on our [Contact Page] or email us directly — we’ll guide you from there.
❓ How long does production take?
🕒 Typical production time is 4–6 weeks for orders up to 50,000 pairs. Lead times may vary depending on your order details and current capacity.
📌 Pro tip: Contact us for an accurate timeline based on your needs.
❓ Can I use my designs?
🎨 Absolutely! We manufacture socks using the designs you provide — your brand, your way.
❓ Do you offer design services?
🖌️ At the moment, we don’t offer design services, but we’re happy to guide you on technical requirements.
❓ What materials do you use?
🧵 We work with high-quality cotton, bamboo, wool, and specialty yarns. Want something specific? Let’s talk!
❓ Can I request a sample?
👟 Yes! Contact us directly, and we’ll discuss sample options tailored to your project.
❓ Do you have a product catalog?
🔒 Due to confidentiality agreements with our clients, we don’t share a general catalog, but we can walk you through possibilities based on your goals.
❓ Do you have any stock available?
🧺 Occasionally! Contact us to check what’s currently in stock for immediate purchase.
🚚 Shipping & Delivery
From our factory to your doorstep — here’s how it works.
❓ What’s the shipping cost?
💸 Shipping and customs are included in our pricing!
However, your chosen air or sea freight method can affect the final unit cost.
🛳️ Sea Freight = Budget-Friendly
✈️ Air Freight = Faster Delivery
✅ Either way, we offer free delivery to your door.
❓ When will my order arrive?
📆 Delivery times vary depending on your order and location.
Reach out to us for a tailored delivery estimate.
❓ How long does Shipping take once my socks are ready?
⏱️ Here’s what to expect:
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✈️ Air Freight: 3–7 days
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🛳️ Sea Freight: 20–45 days
❓ Who handles the Shipping?
📦 We work with trusted global logistics partners to ensure safe, smooth, and on-time delivery — wherever you are.
💳 Payment & Returns
Easy payments. Clear policies. No surprises.
❓ What payment methods do you accept?
💼 We accept:
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✅ Bank Transfers
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✅ Credit Cards
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✅ Selected Online Payment Platforms
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Need a specific method? Just ask — we’re flexible.
🧦 Other Questions
Still curious? We’ve got you covered.
❓ What types of socks do you manufacture?
🧶 From basics to bold — we make it all.
Crew, ankle, no-show, performance, dress, bamboo, wool… You name it, we knit it.
❓ Can you do custom labeling for my brand?
🏷️ Absolutely!
We offer custom labeling, packaging, and tagging — so your brand stands out from the first unboxing.
❓ How can I contact you?
📬 Just head to our [Contact Page] or email us.
We’re always happy to chat about socks, branding, or big ideas!
❓ Where are the socks manufactured?
Our socks are proudly made in Turkiye — combining craftsmanship, quality, and care in every pair.