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Frequently Asked Questions (FAQ)

🧶 Production & Ordering Process

Got questions? We’ve got answers.
Here’s everything you need to know about our work — from first contact to finished socks.

What’s the minimum order quantity?

📦 Our minimum is 1,200 pairs per color, style, and size.

How do I place an order?

✉️ Simply fill out the form on our [Contact Page] or email us directly — we’ll guide you from there.

How long does production take?

🕒 Typical production time is 4–6 weeks for orders up to 50,000 pairs. Lead times may vary depending on your order details and current capacity.
📌 Pro tip: Contact us for an accurate timeline based on your needs.

❓ Can I use my designs?

🎨 Absolutely! We manufacture socks using the designs you provide — your brand, your way.

❓ Do you offer design services?

🖌️ At the moment, we don’t offer design services, but we’re happy to guide you on technical requirements.

What materials do you use?

🧵 We work with high-quality cotton, bamboo, wool, and specialty yarns. Want something specific? Let’s talk!

Can I request a sample?

👟 Yes! Contact us directly, and we’ll discuss sample options tailored to your project.

Do you have a product catalog?

🔒 Due to confidentiality agreements with our clients, we don’t share a general catalog, but we can walk you through possibilities based on your goals.

Do you have any stock available?

🧺 Occasionally! Contact us to check what’s currently in stock for immediate purchase.

🚚 Shipping & Delivery

From our factory to your doorstep — here’s how it works.

What’s the shipping cost?

💸 Shipping and customs are included in our pricing!
However, your chosen air or sea freight method can affect the final unit cost.

🛳️ Sea Freight = Budget-Friendly
✈️ Air Freight = Faster Delivery

Either way, we offer free delivery to your door.

When will my order arrive?

📆 Delivery times vary depending on your order and location.
Reach out to us for a tailored delivery estimate.

How long does Shipping take once my socks are ready?

⏱️ Here’s what to expect:

  • ✈️ Air Freight: 3–7 days

  • 🛳️ Sea Freight: 20–45 days

Who handles the Shipping?

📦 We work with trusted global logistics partners to ensure safe, smooth, and on-time delivery — wherever you are.

💳 Payment & Returns

Easy payments. Clear policies. No surprises.

What payment methods do you accept?

💼 We accept:

  • ✅ Bank Transfers

  • ✅ Credit Cards

  • ✅ Selected Online Payment Platforms 

  • Need a specific method? Just ask — we’re flexible.

 

🧦 Other Questions

Still curious? We’ve got you covered.

What types of socks do you manufacture?

🧶 From basics to bold — we make it all.
Crew, ankle, no-show, performance, dress, bamboo, wool… You name it, we knit it.

Can you do custom labeling for my brand?

🏷️ Absolutely!
We offer custom labeling, packaging, and tagging — so your brand stands out from the first unboxing.

❓ How can I contact you?

📬 Just head to our [Contact Page] or email us.
We’re always happy to chat about socks, branding, or big ideas!

Where are the socks manufactured?

Our socks are proudly made in Turkiye — combining craftsmanship, quality, and care in every pair.

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